Terms & Conditions


When you are shopping with us you are automatically accepting our sales conditions. Therefore, we recommend that you read the following carefully before placing your order. 


DUTCHESS can not guarantee that the information provided on the website is complete, accurate or up to date. Although we aim to provide correct information regarding colors, pictures, texts, prices and warehouse stock, inaccuracies, typographical errors or omissions can occur. In the case of incorrect prices or available stock we will give you the opportunity to cancel the order. DUTCHESS reserves the right to change the content and information provided in the website at any time.

DUTCHESS will not be liable for any indirect or direct damages, including lost profits, resulting from the information in this webshop or otherwise connected to the webshop. This also applies to all websites, which we link to. DUTCHESS is not responsible for the content of these external websites. We cannot be held responsible for the website being temporarily unavailable, but we make every effort to secure access to the website.

To optimize the design of the webshop and track preferences we use cookies, which are not connected to personal data. DUTCHESS only stores personal data that has been provided by yourself, e.g. for shopping at our webshop or by signing up for our newsletter. All personal data is dealt with confidentially and we will not sell or disclose any personal data to third parties unless necessary (e.g. carriers). You can at any time end the subscription to our newsletter by sending an email to [email protected]


Orders can be placed on the webshop and are not binding until DUTCHESS has confirmed the order by issuing an order confirmation. Once you have placed your order we will send you a preliminary confirmation via email and normally process your order within 2 business days. We operate Mon-Fri except for public holidays. In the case of a delay, e.g. due to stock availability, we will inform you promptly. Once your order has been shipped we will send you the final confirmation and tracking information for your order via email.


Any disputes relating to these terms of use shall be settled according to Dutch law by Dutch courts. There might apply additional legal requirements for you dependent on the laws of your country. You must comply with all applicable laws and regulations.

You agree to be bound by these terms and conditions when using this website and/or placing an order from this website. DUTCHESS reserves the right to update or modify these terms and conditions at any time without prior notice. We therefore recommend you to review these terms and conditions whenever you use this website.